Phone Related Ticket Phone System Used [select* phone-system “Five9” “FreePBX/Twilio”] Employee Type [select* employee-type “Inhouse” “Remote”] Affected Employee(s) [text affected-employees] Potential Hardware Issue? (Static, Reboots, etc.) [radio* hardware-issue use_label_element “Yes” “No”] Outbound Phone Number Used [text outbound-number] Customer (Dialed Number) [tel* customer-number] Approximate Date/Time of Issue [datetime-local issue-datetime] [submit “Submit Report”]